Special or Custom Orders
Custom order or special order chairs cannot be exchanged for comfort or style, as they were made for you and your particular tastes.
All sales are final on special or custom orders.
Any special or custom order canceled prior to delivery is subject to a 20% fee.
120-Day Adjustment Guarantee
Please allow 4-6 weeks for your body to adjust to your new mattress before you form an opinion. In the event that you cannot adjust to your new mattress, we will exchange it for you. Due to the adjustment cycle we will not perform exchanges before 30 or after 120 days from the time of delivery. Should you wish to exercise your exchange option please make an appointment with your original sales person. We do not offer refunds. The following exchange restrictions will apply: